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In this publication I will continue to highlight how the System Center Suite of products can help manage and automate complex processes.
If you’ve read my first post in this series, you will recall that the process being detailed is the graceful application of updates to a multi-node SQL cluster.
I will continue to use this scenario as the subject process for this blog; however, make no mistake, this series of posts is not about updating SQL clusters, but rather an introduction to the features of System Center and process automation.
The goal of this article series is to show the potential of ‘IT as a Service’ while using complex real world use cases as the example subject matter.
As a member of the Contoso IT staff managing System Center and Automation, you have completed development on a series of cluster updating Orchestrator Runbooks, which have successfully automated the cluster updating process.
Native Interfaces - Out of the box we have the Runbook Designer, Runbook Tester, and the Orchestration Console.
Each of these has a target use case, with the Orchestration console being most suitable as a ‘published interface’.
In my last blog post I demonstrated use of the Orchestration Console.
While the Orchestration Console can perform all interface requirements, it may not suit all situations, such as the scenario detailed in this publication. Orchestrator Web Service – Orchestrator will ship with a REST-based web service providing a surface from which to interface with Orchestrator Runbooks.
Basically we can interface with Orchestrator using any programmatic method that is capable of interacting with a REST-based web service (Power Shell, . This is the interfacing method we will be examining in this article.
System Center Service Manager 2012 – while Service Manage will also use the Orchestrator Web Service as the interface mechanism, Orchestrator and Service Manager are so tightly integrated and powerful when coupled that I’ve decided Service Manager is worthy of a bullet point in its own right.